Issues & Solutions
Increase Service and Cleaning crews to disinfect at least the top 10 bus and train routes during pauses in their runs (like Civic Center and Union Stations for Mall buses, or rail stations like Nine Mile) to ramp up action against transmission of the Coronavirus
Allow for rear boarding of buses for more social distancing
More protective equipment and desanitizer for bus drivers and train operators
Reduce the price of fares, and eliminate them for the most vulnerable in the community
Hiring many more bus drivers and train operators.
Retaining the bus drivers and train operators so they don’t leave RTD
Have a game plan to restore routes which have been cut or eliminated
Expand the relationships between RTD and businesses like restaurants to increase locations they can take breaks and use the restroom
Eliminate required overtime for drivers
Have more awards and recognitions to thank bus drivers and train operators for their work, promoting them on social media
Ensure that the RTD does greater outreach and is more responsive to disadvantaged communities
Advocate for people with disabilities so they have problem-free access to the system and that any issues are corrected immediately
Increase communication and awareness among riders so they know when their bus, train, or Access-a-Ride will arrive
Create conflict resolution outreach liaisons to reduce arguments on some bus routes
Improve relationships between Board members, and between Board members and the Interim General Manager
Hire a permanent General Manager who is bold, visionary, and deeply understands the needs of the Denver Metro region
Engage the state legislature to discuss any possible structural changes to the RTD Board and RTD itself
Have a permanent “Reimagine RTD” process so the public can give feedback on an ongoing basis to spark improvements
Lobby Congress to obtain funds to build out and operate the entire RTD rail and bus system
Explore how RTD can be an integral part of an entire high speed rail and transit system along the Front Range and to the mountains